Returns & Exchanges
At Beatdown Records, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. Whether it is a change of heart or a damaged shipment, we are committed to making your exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring that vinyl records and CDs are well-protected to prevent any damage during transit.
- 3.Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or your local post office.
- 4.Receive Refund or Exchange
Once our team inspects your returned items, we will process your refund to the original payment method or ship out your replacement within 5 business days.
